Fixing Your Assimilation Funnel Training Day
Your team feels good about the guest experience, but you’re not the one walking in cold. This Training Day uncovers the assimilation mistakes that are almost invisible to staff but felt by every first-time guest, from unclear signage to a connection card that never led to a real conversation. You’ll learn to spot the gaps costing you second-time visitors and build a practical, actionable plan for what to fix first.
$27.00